Specialty Training Programs

ISSA CMI


If your training needs extend beyond basic and advanced frontline training, let us know. CMI has been developing and delivering custom training programs for decades, and our experienced trainers help your staff apply best practices to the unique cleaning and management challenges of your facility.




Carpet Care Specialist

Learn the ins and outs of professional carpet care, including spotting and stain removal, daily care, interim maintenance techniques and deep cleaning using extraction.


Customer Service Training

Whether you are an in-house operation or a building service contractor, it’s imperative that your staff knows how to properly deal with customers and building occupants. This program is specifically focused on customer service in a custodial environment from handling complaints, diffusing confrontations, taking ownership of tasks, getting along well with other members of the team and much more.


Floor Care Specialist

From daily maintenance to scrub and top to a full strip and re-finish, our basic and advanced floor care certification can help turn your staffs into floor care experts. A DVD is available in addition to training manual and exams.


Supervisor Training

Groom your employees for management with our on-site Supervisors Certification course, which is three days of great content focused on the people and operational managements’ skills necessary for management success. The Supervisors Certification course includes hands-on activities in small groups.





For more information CLICK HERE or contact:

Mark Warner – Education Manager
(800) 225-4772 ext. 1371
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TJ Grim – Training Specialist
(800) 225-4772 ext. 1371
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Brant Insero – Director of Education, Training, Certification & Standards
(800) 225-4772 ext. 1342
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