Cleaning Industry Management Standard (CIMS)


Why Choose ISSA's Cleaning Industry Management Standard?

The Cleaning Industry Management Standard is the first consensus-based management standard that outlines the primary characteristics of a successful, quality cleaning organization.

CIMS is designed to assist cleaning organizations in thoroughly understanding the customer's service requirements. It also encourages service providers to manage their organization in a manner that is predicated on ensuring quality, efficiency, and overall customer satisfaction.

Therefore, CIMS helps them set up a management system that allows an organization to meet those goals. In essence, the Standard should be thought of as a management framework that can be used to develop customer-centered, quality organizations.

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CIMS Core Focus

 CIMS Certification

The Cleaning Industry Management Standard is the first consensus-based management standard that outlines the primary characteristics of a successful quality cleaning organization. 

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 CIMS Green Building Certification

CIMS-GB offers organizations a certification that assists customers in securing points under the LEED for Existing Buildings: Operations and Maintenance (LEED EB: O & M) Green Building Rating System.

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 CIMS Certification Expert

CIMS Certification Experts (CCE) are approved to provide training and consulting services to cleaning organizations that want to become certified to the Cleaning Industry Management Standard.

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