Custodial Technician Training & Certification Program

ISSA CMI


The Custodial Technician Training and Certification program was developed by CMI over 50 years ago and has been helping cleaning operations adopt best practices ever since. The program is designed for front line custodians, and teaches basic and advanced skills in all areas of commercial building cleaning.


The Custodial Technician program is your best source for…

  • In-depth knowledge on chemical properties, dilutions and proper applications

  • Current Standards and Best Practices for Hard Floor Care – including chemicals, equipment and procedures

  • Current Standards and Best Practices for Carpet Care – including chemicals, equipment and procedures

  • Current Standards and Best Practices for Restroom Care & Shower Room Care – including chemicals, equipment and procedures

  • Current Standards and Best Practices for Disinfection – including Bloodborne Pathogens and OSHA Clean-up Protocols

  • Current Standards and Best Practices for Above-the-Floor Cleaning, including glass, stainless, wood, plastic, etc.



Updated regularly to keep pace with new technologies and procedures in the industry, Version 6 is now available and includes new information about:


  • Best Practices for Customer Service and professional interaction with customers, associates and visitors

  • Details on Colour-Coded Cleaning Standards

  • References to the new OSHA Regulations for Disinfection and Decontamination

  • References to the new OSHA Globally Harmonized Systems (GHS) of Chemical Safety Data Sheets (SDS).

  • References to the new EPA Guidelines for disinfectants

  • References to Green Standards and US GBC’s LEED-EB program

  • Teach best practices to your custodial staff and ensure your operation has minimal environmental impact by adopting the industry’s premiere training and certification program



ISSA CMI


ISSA CMI

The Custodial Technician Training program is split into BASIC and ADVANCED levels. The Basic Level includes six modules and the Advanced Level contains three modules. Each module covers a different cleaning subject and each level has a corresponding certification exam.

Basic Custodial Technician – The basic level includes six modules covering Customer Service, The Chemistry of Cleaning, Basic Cleaning of Above-Floor Surfaces, Basic Cleaning of Hard Floor Surfaces, Basic Cleaning of Carpeted Floor Surfaces, and Basic Cleaning of Restrooms and Shower Rooms.

Advanced Custodial Technician – The advanced level contains three modules covering Advanced Cleaning of Hard Floor Surfaces, Advanced Cleaning of Carpeted Floor Surfaces, and Advanced Cleaning of Above-Floor Surfaces.



These courses can be taught on-site or taken as a home study program. LEARN MORE.