CMI Training Handbooks

ISSA CMI


The Custodial Technician Training and Certification program was developed by the Cleaning Management Institute (CMI) and is designed for front-line cleaning professionals. It teaches basic and advanced skills in all areas of commercial building cleaning.


There are three easy steps to get certified…



ISSA CMI

ISSA CMI

The handbooks feature valuable information on…

  • Best practices for customer service and professional interaction with customers, associates and visitors

  • Details on the new Colour-Coded Cleaning Standards

  • And much, much more!

CMI can help any team reach their optimum levels of success through our enhanced training programs.

As a building service contractor (BSC), you will have a step up on the competition as you can now provide a CMI Certified Custodial Technician at your client’s facility. As a facility manager, you can now create your consistent training program to meet ISSA’s requirements for CIMS certification with CMI. Reduce your overall budget through implementation of proper cleaning procedures with the Custodial Technician Training & Certification program.





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