Cleaning Management Institute

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Cleaning Management Institute (CMI) is one of the most recognized training and certification providers in the professional cleaning industry.  Since its founding in 1963, CMI’s third-party training has certified more than 100,000 cleaning professionals worldwide.

Many organizations worldwide trust and use CMI’s custodial technician training programs. Building service contractors, educational facilities, health care providers and many more utilize CMI’s certification courses. 

Implementing CMI’s verified, third-party certification program at your organization will:

  1. Increase workforce morale and performance
  2. Reduce your operating expenses
  3. Minimize your risk for asset damage
  4. Reduce your employee turnover rate
  5. Boost customer retention
  6. Add value and credibility to your organization.

Employing a CMI training program is as easy as 1-2-3. Whether you invite CMI trainers into your organization or you have a trainer internally, CMI can help you strengthen your training platform.

To learn more, visit or contact Mark Warner at 847-982-0800 Ext. 1371; email This email address is being protected from spambots. You need JavaScript enabled to view it..


The Cleaning Industry Training Standard (CITS) program is designed to increase professionalism and demonstrate a commitment to effective training. Specifically, the program is focused on training and certifying frontline cleaning professionals, verifying training programs and training facilities to a set industry standard, and improving the skills of industry trainers through a comprehensive workshop.

The actual CITS Standard was developed through a committee-based process involving experts in all industry classes. ISSA members and registered users can download a free copy of the Standard (note: you must be logged in to to access this page).